Digital Operation Services
THOMSON INFORMATION TECHNOLOGY's digital operation services are driven by data and digital technology, providing customers with end-to-end digitized and intelligent operation services and solutions covering the entire business process. This includes digitized marketing and user experience, digital content services, customer service business services, and business process operation services. The goal is to help customers reduce operational costs, improve operational efficiency, and stimulate business growth.
Type of Services
Digitized Marketing and User Experience
Covering digitized marketing and gameplay design, digitized ecological planning consulting, App/Mini Program/official website experience redesign and upgrade, internal/middle office management system experience redesign and upgrade, and brand experience design.
Customer Service Business Services
Providing comprehensive customer service business services through professional service capabilities, standardized service processes, and intelligent service platforms. This includes voice and online customer service, outbound management, work order management, comprehensive service management, etc.
Business Process Operation Services
Covering customer interaction services, backend transaction processing, financial and accounting services, human resources services, knowledge services, etc.
Data Services
Integrating AI intelligence with multi-scenario digital content services (images, text, audio, video, maps, etc.).
Main Products and Solutions
Innovative User Experience Consulting Solution
Offering a comprehensive user experience consulting service solution, including user experience design consulting, data analysis and mining, product development optimization, etc. The aim is to optimize user experience, enhance activity, and loyalty
Beauty AR Experience Solution
Providing virtual makeup services and interactive special effects experiences based on Augmented Reality (AR) technology, offering consumers more intelligent and personalized services.
Attractions Visitor Experience Solution
Leveraging the digital innovation policies in the cultural and tourism industry and aligning with the development needs of the short video industry, the intelligent Vlog is applied in the cultural and tourism industry to disseminate THOMSON INFORMATION TECHNOLOGY's digital marketing capabilities for attractions.
Intelligent Review and Annotation Platform
An intelligent solution for data annotation and review tasks that enables automated review and fast data annotation, making data processing more efficient and accurate.
Customer Service Platform
Based on integrated channels and intelligent services, it helps enterprises achieve efficient communication, data-driven operations, and refined management, enhancing enterprise customer service efficiency and satisfaction.
Solution
Based on the digital platform for human resources and administration services, it provides professional human resources and administration services, helping enterprises integrate human resources and administrative professional resources and achieve cost reduction, efficiency improvement, and quality enhancement.
Operating Solution
Based on standardized management and intelligent technology, it achieves financial management standardization, financial process standardization, and financial operation digitization, helping enterprises improve financial management efficiency.